Shipping & Returns

Orders are processed one to two business days after they are submitted and we ship Monday to Friday. All packages are shipped from Los Angeles USA.

R+D.LAB can only accept returns on damaged items. If there is an issue with your purchase, please contact us within 7 days of receiving your item. Orders may only be cancelled if they have not yet been fulfilled and processed. Approved cancellations are subject to a 10% cancellation fee.

SHIPPING

USA Orders, we offer free standard shipping on orders over $300. For others under $300 standard economy shipping rate is $20. For 2nd day and next day air shipping rates are based on UPS service charges. 

International Orders, we offer shipping to selected location. Shipping fees will be calculated based on order size and destination. The responsibility for any customs duties, taxes or additional charges and import fees which may be imposed upon these consignments rests solely with the customer recipient. Import thresholds and customs charges are determined by your destination, the contents of your order and the value of your consignment. You may be required to pay these charges prior to receiving your order, or they may be charged to you at a later date. Fees of this nature, including any associated customs brokerage costs are the responsibility of the receiver. R+D.LAB will not be liable for the payment of such charges under any circumstances. Please contact your local customs office to find out if your order will incur any import fees prior to completing your online purchase. If a consignment is determined to be undeliverable at destination due to refusal to pay the import fees mandated by local customs, multiple failed delivery attempts, or otherwise, the consignment will be abandoned at destination. In the event of a redirection back to the sender due to situations aforementioned, any additional shipping costs and import fees required for the return to sender will be charged to the receiver. Any refunds issued in association with such redirections will be made less any freight on export, freight on import, customs taxes, duties, fees and charges.